For luxury brands, physical boutiques remain the epitome of exclusivity and refined shopping experiences, but even the most lavish brick-and-mortar stores must step up to exceed customer expectations. The PredictSpring Modern POS allows brands to embrace the harmonious union of luxury retail and technology to create an extraordinary shopping journey.
Designed to elevate every customer touchpoint, the Modern POS helps brands to optimize operations across all channels by effortlessly uniting parallel tech stacks. Doing so empowers retailers to provide a complete, tailored shopping experience that meets the unique needs of their esteemed clientele - all in a matter of weeks.
Leverage clienteling and customer 360 features to create a personalized experience for every member of your unique customer base. Build out enriched customer profiles based on previous behavior, including purchases, wishlists and cart histories.
Use this information to provide custom-recommendations in one-to-one consultations and learn more with every interaction, whether in store or online. All consultation notes are accessible with each relevant customer profile.
Build a digital closet and tailor-made lookbook for each customer. Use past purchases to create or add to closets, and allow customers and associates to see which items are already owned. Enhance personal styling services by using digital closets and 360 profiles to curate lookbooks and maximize opportunities for upsells, cross-sells or repeat purchases.
Bring enterprise-wide operations on to one intuitive platform and optimize every single touchpoint for a more seamless customer experience. Leverage endless aisle alongside curbside pickup and BOPIS to combine the convenience of online shopping with the immediacy of in-store fulfillment. Establish the same level of visibility across online and in-store inventory information, customer data and order statuses and create consistent experiences across every single touchpoint.
With BOPIS (Buy Online, Pickup In-Store) and BOFIS (Buy Online, Fulfill In-Store) associates can swiftly fulfill online orders from the store floor or from the curbside. Meanwhile, BORIS (Buy Online, Return In-Store), lets retailers solve for online customer returns by seamlessly completing returns and exchanges from anywhere in the store.
Maximize inventory without the need for additional floor space. Don’t miss a sale due to unavailability, offer customers access to the full breadth of online inventory and help them find exactly what they are looking for.
Give customers more flexibility by allowing them to add both online and in-store products to their shopping cart and check out in a single transaction. Create seamless omnichannel fulfillment experiences by letting them choose to have the online portion of their order delivered to their home, while still being able to pick up in-store items immediately.
Establish the same level of visibility across online and in-store inventory information, customer data and order statuses and create consistent experiences across every single touchpoint. For limited edition items, it’s also possible to tap into nearby store inventory and transfer between stores for faster fulfillment.
Keep customers coming back to you. The PredictSpring Modern POS partners with third-party loyalty platforms to simplify the creation and management of membership and loyalty rewards that incentivize repeat purchases. No more divide between online and offline, instead customers can earn points with every purchase, no matter the channel.
Using a cloud-based CMS, the PredictSpring Modern POS empowers retailers to customize interfaces to fit their unique requirements. With drag-and-drop features, retailers can maintain their branding style and luxe imagery through the whole store - including through their point of sale. With its sleek and UX-focused interface, businesses can effortlessly curate content, manage product catalogs, and optimize the presentation of their offerings.
