For home decor retailers, managing a diverse main inventory while offering provisions and services for custom orders and keeping track of a range of customers coming through both brick-and-mortar and e-commerce channels can be challenging.
With home decor tastes changing rapidly from season to season and modern customers moving from channel to channel, retailers need to be able to keep up. The Modern POS is a truly omnichannel solution that unites smart inventory and order management features onto a single platform alongside cross-channel clienteling, endless aisle and leading payment management capabilities.
With a Modern Point of Sale, home decor retailers can exceed expectations by providing a seamless, personalized service wherever customers are.
With the Modern POS, retailers can build 360 customer profiles based on past wish lists, purchases, one-to-one consultation notes, the personalization quiz and browsing habits to ensure every interaction and recommendation is uniquely relevant. Associates can learn more with every interaction and use this knowledge to make suggestions based on a customer’s existing furniture, color-scheme and room layout.
Extend your offering by letting customers order from the full catalog of inventory. With Endless Aisle, associates can access online inventory and place orders on behalf of the customer, even if the specific item or color is out of stock in the store. There’s no need to create two separate orders for online and instore orders either, with mixed cart associates can process mixed-channel orders in one simple transaction.
Bespoke or customized decor orders can be easily created from scratch. Using the intuitive interface, associates can manually create and enter new SKUs for all special orders. Once inputted, all details of the order can be viewed and tracked through a single platform allowing associates to manage pricing and order status.
Don’t confine them to a single fulfillment channel, let customers choose the best solution to meet their needs. BOPIS modules empower associates to fulfill online orders from the store floor or from the curbside. Alternatively, retailers can ship orders directly to or from the store, to make fulfillment as smooth as possible.
Manage multi-tender payments through a single, secure point of sale. Whether a customer chooses cash, credit, debit, mobile payments or gift card, stores can seamlessly process transitions from anywhere in the store.
From the warehouse down to the store-level, gain complete control over company-wide inventory. Maximize sales by organizing your diverse home decor inventory by item-type, style and color so associates can easily find products and create bundles for customers. Reduce missed sales and out of stocks with real-time tracking, inventory adjustments and cycle counts for all commerce channels. With the Modern POS, retailers can also leverage store to store transfers to make sure the right inventory is always in the right place.
The retail ecosystem for the Modern POS brings renown partners together to offer full flexibility to brands and retailers in delivering the best-in-class in-store experience for sales associates and customers. Integration with trusted payment partners allows customers to quickly and conveniently transact. Our payment partners include Verifone, PayPal, Apple Pay, Square, Adyen, Vantiv (Worldpay), and CyberSource (Visa), to name a few.
